Returns & Exchanges
At Diamond Braces, we want you to be completely satisfied with your luxury fashion purchase. If you are not perfectly happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and protective seals are intact to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing